When you need it
- Buying a new SIM
- Replacing a lost or damaged SIM (duplicate)
- Transferring a SIM to another person
- Re-verification requested by your operator
What to bring
- Your original, valid CNIC (not a photocopy)
- Clean, dry hands — worn fingerprints may need a few tries
The process
- Go to an official franchise, service centre or authorised retailer of your operator.
- The agent scans your CNIC and asks you to place your finger on the BVS device.
- The device verifies your fingerprint against NADRA's records.
- On success, the SIM is activated or updated in your name.
Fraud warnings
Never give a fingerprint twice "because the first one failed" unless you can see the failure on screen. Fraudsters use a second scan to register an extra SIM on your CNIC.
- Don't verify fingerprints at street stalls or for strangers' "surveys" or "aid programmes".
- No operator, PTA or NADRA staff will call asking you to visit a shop to "update" biometrics.
- Never share OTPs or verification codes by phone.
- Run the 668 check after any biometric visit.
Frequently asked questions
Can I verify a SIM without visiting a shop?
Generally no. Biometric verification requires an in-person fingerprint scan at an authorised outlet.
What if my fingerprint doesn't match?
Try other fingers, or update your biometrics with NADRA, then return to the operator.
Last reviewed: 2026-11-14. Codes and procedures can change — confirm with the official source before relying on them.