Telenor — Number Check, Codes & SIM Guide

Codes, helpline and step-by-step help for Telenor customers.

Telenor Pakistan started operations in 2005 and grew into one of the country's largest networks, with numbers in the 034X range. In December 2023 PTCL announced an agreement to acquire Telenor Pakistan; check telenor.com.pk for the latest on ownership and any brand changes.

Official website
telenor.com.pk ↗
Customer support
345 (from a Telenor SIM)

Quick codes

ServiceCode
Check own number*8888#
Check balance*444#
Helpline345
SIMs on your CNIC (PTA)SMS CNIC to 668
Original prefixes0340–0349

How to check your own Telenor number

  1. Open the dialer on the phone with the Telenor SIM.
  2. Dial *8888# and press call.
  3. Wait for the SMS containing your number.

If the code fails, open the My Telenor app or see other ways to find your number.

SIM verification

To see every Telenor connection on your CNIC, use PTA's 668 service. If you find a SIM you didn't buy, visit an official Telenor franchise or service centre with your original CNIC and ask for it to be blocked. Biometric (fingerprint) verification is required for new SIMs, ownership changes and duplicates — do it only at an official outlet.

Internet packages

Telenor changes bundle prices and volumes often, so we don't list them here. For current daily, weekly and monthly offers, use the My Telenor app or the official website. Before subscribing, check the validity period, fair-usage limits and whether social or video data is counted separately.

Balance checking

Dial *444# for your main balance. Bundle resources (MBs, minutes, SMS) are shown in the My Telenor app. A small service charge may apply to some balance enquiries.

SIM replacement (lost, stolen or damaged)

  1. Call 345 or visit an outlet immediately to block the lost SIM.
  2. Visit an official Telenor service centre or franchise with your original, valid CNIC.
  3. Complete biometric verification — the SIM must be registered in your name.
  4. Pay the replacement fee (if any) and receive a new SIM with the same number.
  5. Update OTP-linked accounts (banking, wallets) once the new SIM is active.

Telenor and Easypaisa

Easypaisa, the mobile wallet, grew out of Telenor's financial services business. Your Easypaisa account is linked to your mobile number, so if you replace or block a Telenor SIM, secure your wallet at the same time.

Frequently asked questions

How do I check my Telenor number?

Dial *8888#. Your number is sent to you by SMS.

How do I check Telenor balance?

Dial *444#.

What is the Telenor helpline?

Dial 345 from a Telenor SIM.

Which prefix is Telenor?

Telenor numbers were originally allocated 0340–0349.

Last reviewed: 2026-11-14. Codes and procedures can change — confirm with the official source before relying on them.